1. Scope
The following terms and conditions apply to all orders placed through our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
Digital content within the meaning of these terms is any data not contained on a physical carrier that we provide in digital form, for example downloads of instructions, PDF files, 3D printing files, or software.
2. Contracting Party, Conclusion of Contract
The purchase contract is concluded with:
SideGlow
Oliver Wokurka
Rohledererstraße 9
90419 Nürnberg
Email: side.glowpc@gmail.com
The contract is concluded when you accept the offer for the digital products contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive a confirmation by email.
3. Contract Language, Storage of Contract Text
The language available for concluding the contract is German.
We store the text of the contract and send you the order details by email.
4. Delivery Terms for Digital Content
We sell exclusively digital content. No physical shipping takes place.
The digital content is made available to the customer via a download link after payment has been received in full. Provision takes place immediately after payment is received.
The download link is delivered by email and/or displayed directly on a confirmation page after purchase.
5. Payment
The following payment methods are available in our shop:
PayPal
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22 24 Boulevard Royal, L 2449 Luxembourg ("PayPal"), you must be registered with PayPal, verify yourself with your login details, and confirm the payment instruction.
Credit Card / Debit Card
Payment by credit card or debit card is processed through our payment service provider Shopify Payments.
Apple Pay / Google Pay
Payment via Apple Pay or Google Pay is also possible.
6. Right of Withdrawal for Digital Content
The right of withdrawal expires early for digital content once we have begun performing the contract, provided you have expressly agreed that we may begin performing the contract before the withdrawal period ends, and you have confirmed your awareness that by giving this consent you lose your right of withdrawal once performance of the contract begins.
By purchasing and downloading the digital content, you agree to the immediate start of contract performance and confirm your awareness that the right of withdrawal will expire as a result.
6.1 Voluntary Build Guarantee
(1) In addition to the customer's statutory rights, the provider grants a voluntary Build Guarantee. This does not affect the statutory warranty rights or the statutory right of withdrawal.
(2) The guarantee applies if the customer, despite following the provided instructions and despite using the provider's personal support, is unable to get the mod working.
(3) To claim under this guarantee, the customer must contact the provider within 14 days of purchase about the issues encountered and work together on the proposed solutions. Without prior contact and cooperation, no claim under this guarantee exists.
(4) The guarantee does not apply where the failure is caused by circumstances outside the provider's responsibility, in particular the use of unsuitable or non-compliant hardware, failure to follow the instructions, or missing technical prerequisites on the customer's side.
(5) If the conditions are met and no working result can be achieved even with the provider's support, the provider will fully refund the purchase price paid.
7. Warranty
The statutory liability for defects applies.
The statutory warranty rights apply to digital content. We are obligated to provide functional, readable files.
We do not provide any guarantee regarding the content's success or fitness for a particular purpose. The instructions and materials provided are intended as guidance for DIY projects. Success depends on the individual execution by the buyer.
8. Liability
For claims arising from damages caused by us, our legal representatives, or vicarious agents, we are always liable without limitation in cases of injury to life, body, or health, in cases of intentional or grossly negligent breach of duty, and to the extent the scope of the Product Liability Act applies.
We are not liable for damages resulting from improper use of the instructions provided or from unauthorized modifications. This applies in particular to damage to hardware, displays, or other components.
9. Copyright / Usage Rights
All digital content provided by us (for example instructions, PDF files, 3D printing files, software, images, videos) is protected by copyright. All usage rights remain with us.
Upon purchase, the customer receives a simple, non transferable right to use the content exclusively for their own private use.
Passing the content on to third parties, publishing it, reproducing it, or any other commercial use is not permitted without our express written consent.
In the event of violations of these terms of use, we reserve the right to take legal action.
10. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr
We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.